Privacy Policy

1. Information We Collect
At Bhawana Bazaar, we value your trust and prioritize your privacy. We collect and process the following types of information to serve you better:
  • Personal Information: Your name, email address, phone number, shipping/billing address, and other identifying details provided during registration or checkout.
  • Payment Information: Data required for processing payments securely, such as credit/debit card details (processed through secure third-party gateways).
  • Browsing Behavior: Information on your interactions with our website, such as pages viewed, time spent, and products clicked, to personalize your shopping experience.
  • Device Information: IP addresses, browser types, and operating systems to ensure compatibility and security.
  • Cookies and Similar Technologies: Small files stored on your device to enhance functionality, track preferences, and analyze site usage.
2. How We Use Your Data
Your data enables us to provide, improve, and customize our services. Specifically, we use your information to:
  • Fulfill Orders: Process and deliver your purchases accurately and promptly.
  • Personalize Experiences: Recommend products based on your preferences and browsing history.
  • Communicate Updates: Send order confirmations, shipping notifications, and promotional offers.
  • Enhance Security: Detect and prevent fraudulent transactions.
  • Improve Our Services: Analyze usage patterns to optimize website design, functionality, and content.
3. Sharing Your Information
We are committed to safeguarding your privacy. Your data will never be sold, rented, or shared with unauthorized third parties. However, we may share your information in the following scenarios:
  • Service Providers: Trusted third parties for payment processing, shipping, and analytics, under strict confidentiality agreements.
  • Legal Requirements: When mandated by law, such as responding to legal processes or protecting against fraud.
  • Business Transactions: In case of a merger, acquisition, or sale of assets, your data may be transferred to the new entity, with prior notice.
4. Cookies and Tracking Technologies
Cookies enhance your browsing experience by remembering preferences and analyzing usage. You can manage cookies through your browser settings, though disabling them may affect functionality.
5. Data Retention
We retain your data as long as necessary to provide our services and comply with legal obligations. Upon your request, we will delete your personal information unless required otherwise by law.
6. Data Security
We employ advanced measures to secure your data:
  • Encryption: Protects sensitive information during transmission.
  • Firewalls: Prevent unauthorized access to our systems.
  • Regular Audits: Ensures compliance with security protocols and industry standards.
7. Your Rights
You have the right to:
  • Access Your Data: View the personal information we hold about you.
  • Request Corrections: Update or correct inaccurate details.
  • Opt-Out: Unsubscribe from marketing communications at any time.
  • Request Deletion: Ask us to delete your data, subject to legal requirements.
8. Contact Us
For privacy-related inquiries, please contact us:

Terms and Conditions

1. Introduction
Welcome to Bhawana Bazaar! By using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services.
2. User Eligibility
By accessing our website, you confirm that you:
  • Are at least 18 years old or have parental/guardian consent.
  • Provide accurate and truthful information when registering or placing orders.
3. Account Responsibilities
You are responsible for:
  • Maintaining the confidentiality of your login credentials.
  • Restricting access to your account.
  • Ensuring all activities under your account comply with these terms.
4. Product Descriptions and Availability
We strive for accuracy in product descriptions and availability but do not guarantee error-free content. Prices, descriptions, and availability are subject to change without notice.
5. Order Process
  • Placing an Order: Orders are confirmed upon successful payment or Cash on Delivery (COD) selection.
  • Order Confirmation: You will receive an email confirming the order details.
  • Cancellation Policy: Orders can be canceled before dispatch. COD orders canceled post-dispatch may incur a handling fee.
6. Payment Methods
We accept:
  • Online payments via secure gateways.
  • Cash on Delivery (COD) for select locations. Ensure someone is available to receive and pay at delivery.
  • Website Wallet: You can deposit an amount into your Bhawana Bazaar wallet and use it anytime to make purchases. Refunds for returned items will be credited to your wallet for future use.
7. Shipping and Delivery
  • Delivery Time: Estimated times are provided at checkout but may vary due to unforeseen circumstances. Some products may ship from international locations and require additional time for delivery.
  • Shipping Charges: Displayed during checkout based on location and order value.
  • Delivery Issues: Contact us for assistance if orders are delayed, damaged, or incomplete.
8. Representations and warranties
  • We make no representations or warranties regarding specifics (such as quality, value, merchantability, etc.) of the products or services listed for sale on the Platform when these are offered by third-party sellers. We neither explicitly nor implicitly endorse or support the sale or purchase of any products or services available on the Platform. We disclaim all liability for any errors or omissions, whether they arise from us or third parties.
    We are not accountable for any non-fulfillment or breach of agreements entered into between you and the sellers. The actions of the sellers or buyers in completing transactions on the Platform are beyond our control, and we do not guarantee them. Furthermore, we are not obligated to mediate or resolve disputes or disagreements resulting from transactions conducted on our Platform.
    At no point during any transaction between you and a third party on our Platform do we claim ownership of or rights to the products or services offered by the seller. Consequently, we hold no responsibility or liability in connection with the agreements made between you and the seller(s). We cannot be held liable for delayed or unsatisfactory performance of services, or for issues such as products being out of stock, unavailable, or back-ordered.
    The pricing and other information related to products displayed on the Platform may, due to technical errors, typographical mistakes, or other issues, be incorrect. In such cases, you acknowledge that the seller or the Platform may cancel your order without prior notice or liability. Any advance payments made for such orders will be reimbursed in accordance with our refund policy, as outlined here.
9. Intellectual Property
All content on Bhawana Bazaar, including images, logos, and text, is our property and protected under intellectual property laws. Unauthorized use is prohibited.
10. User Conduct
Users must not:
  • Violate any laws or third-party rights.
  • Upload harmful, offensive, or false content.
  • Interfere with the website’s functionality.
11. Limitation of Liability
We are not liable for indirect, incidental, or consequential damages resulting from the use or inability to use our services. Our total liability is limited to the amount paid for the disputed transaction.
12. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their content, privacy practices, or terms.
13. Governing Law
These Terms and Conditions are governed by the laws of Pakistan. Disputes will be resolved in the courts of Chiniot, Punjab, Pakistan.
14. Changes to Terms
We reserve the right to update these Terms and Conditions. The latest version will always be available on our website.
15. Contact Us
For bussiness queries or about these Terms and Conditions, reach out to:

Terms and Conditions

Terms and Conditions

Seller Account

Visit this page to learn about seller account to sell your products here

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